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Member Support Services

We make every effort to provide the best possible support to our members. It is with this in mind that we would like to offer some convenient support alternatives, that you may not yet be aware of.

Step 1: Visit our Support pages
Before emailing or calling our office, we suggest you visit these other pages to help find answers to your questions.  Should you still need help, please email (link below) or call 661.872-1100.  Our skillful Representatives will review your email, and deliver a response to you in the order that it was received.

  • Technical Support (Connection Difficulties, Browser Issues, Email Problems, or any other Internet-related technical issues.)
  • Customer Service (Account Maintenance, Billing Questions, Username/Password Changes, Orders.)

Step 2: Email us for Support
Our  Email Support representatives will review your email, and deliver a thorough resolution to you in the order that it was received. Please supply as much information about your system as possible, and any current issues you are experiencing. Click here to email us.